Our Services

Accreditation Guidance
As our higher education system continues its rapid evolution, accreditors must respond in ways that ensure institutional quality and integrity. Most agencies also work to stimulate continuous improvement and help institutions progress in order to remain strong and viable. Understanding and responding to changes in accreditation is a critical responsibility of college and university leaders. Pivot brings years of experience to assist institutions as they navigate the shifting landscape of accreditation.
Strategy, Planning, and Execution
Plotting an institution’s future course is difficult enough when the seas are calm—but stormy times like these require visionary leaders able to see beneath the surface to understand the basic forces and complex relationships driving systemic change. With an elevated purpose, they imagine new futures. They paint pictures of the future that make others want to join in and follow them. They create strategies and plans that chart the way, develop effective structures, and build winning teams who can steer the way. They skillfully allocate scarce resources that align strategy and work. Pivot will bring together a team of experienced leaders to help you and your team create the right conditions for realizing your vision.


Executive Leadership Development and Staffing
Leading an institution successfully involves having the right people in the right jobs doing the right things. The strength of the institution depends on the strength of its senior team. Pivot can assist as you analyze and optimize your current structure, identify and develop talent, make sure each person is in the right box, and use behavioral selection processes to help identify emerging talent both internally and on the outside.
Executive Coaching
Leading an institution can be invigorating and rewarding. At other times, a leader may experience the isolation and stress that accompany heavy responsibility. The most effective leaders acknowledge that there are times when a listening ear from an objective outsider would be a great help, especially someone who understands through personal experience all that comes with the job. Pivot’s leaders can serve as a sounding board to help you think through complicated situations, ask the tough questions, and offer fresh perspectives you just can’t get internally.


Enrollment Management
Managing enrollment is more unpredictable and challenging than ever.
Pivot brings expertise that can help your institution weather the storms of change.
Marketing and Recruitment
Recruiting students who persist and succeed is the product of sound marketing strategies, effective and compliant recruitment processes, and a seamless handoff to a strong academic and student support system.
Data Analytics and Modeling
For many colleges and universities, the problem is not having too little data—they’re often drowning in information. Pivot’s experts can help you make sense of current data and decide what more you need to clearly understand student needs and risks. Building the right analytic models from the right data supports enrollment, student learning, persistence, and completion. These, in turn, enhance institutional viability and sustainability.
Persistence and Completion
Hitting new student admission goals is important—you can’t teach students you don’t enroll. But for institutions whose singular focus is student success, enrollment is just the beginning of a much deeper relationship. The phrase “It’s all about relationships” is the key to student success. Students who feel they belong are more likely to progress. This happens in places that have learned how to “humanize” the student experience through student-friendly policies and processes, and through accessible intuitive technology systems. Student-centric institutions promote frequent personal contact with faculty and staff. These environments motivate students to persist, progress, and complete so that they achieve their goals and aspirations. Pivot’s experts can help advise you in how best to approach a challenge that, at an increasing number of institutions, has become a mission-critical imperative.
Creating Scalable and Effective Online Programs
In the wake of a worldwide public health crisis, most institutions now offer online courses and programs. The movement toward remote or distance learning is not new. While some educators wish for a return to the status quo, others see in the external a critical catalyst for expanding the range and reach of their institutions. They want to ensure that they are strong and sustainable when external environments invariably shift in ways we may or may not foresee. However, there is a marked difference between taking instruction remote versus building scalable and effective distance education and hybrid programs. Pivot brings together experts whose strong track record can assist institutions in taking advantage of these opportunities and preparing them to administer their programs internally.
Strategic Partnering
Strong institutional partnerships bolster enrollment success. Successful partnerships are built on personal relationships and frequent engagement. They grow from a desire to benefit and support one another. Pivot experts have spent years building the kinds of relationships that can bolster enrollment and support the sustainability of your institution.
Program Portfolio Analyses and New Program Development
Regularly analyzing your academic program portfolio is vital to ensuring a sustainable future. Pivot can assemble a team of experienced professionals who have developed the tools and bring the practical experience to help you make the best decisions about current and future program strategies.
Teaching and Learning

Learning Model Innovation
Teaching and learning aren’t synonymous. Truly innovative learning environments personalize learning. They inspire and motivate students to learn at deeper levels, encourage persistence, and improve completion success. Achieving this requires a combination of the right measurable outcomes, innovative instructional design, good teaching that blends strong affective and cognitive engagement, and inventive content. Our experts can help you explore how best to design for learning success.
Learning Outcomes Assessment
What value does your institution add to the lives of students? How well have you helped them prepare for a career or profession? At the end of a course or a program, do they know what they should know, and can they do what they should be able to do? It is easy assume or believe the answer to these questions is yes, but do you really know? Yet, knowing these answers is essential of you are to fulfill your educational mission. Pivot brings experts who can assist you with outcomes mapping, assessment design and integration, gathering the right data, and building a system and process that uses evidence-based data to drive continuous improvement.

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